FAQ

When you place an order you will be prompted to create an account.  You can access your order information from there.  If you have purchased a Download, you will be given a link to download the file.  The file link will expire after a few days.  We recommend that you save the file to your personal computer.  You may also reach out to us at info@lyghtaudio.com if you need any assistance.

Yes. International orders have an additional fee which will be calculated automatically when you check out.

If you ordered a product to be shipped, you will receive a confirmation email via mail courier (USPS, UPS, or FedEx) which will provide the status and shipping tracking for your order. You may also contact us for any questions. 

Absolutely. If you’re looking for a specific talk, topic or speaker, we can send create a custom order for you.  Please email us at info@lyghtaudio.com to place a custom order.  We can also combine single talks into sets with a customized cover photo as well. 

You may contact the mail courier for more information, if they are unable to help we are more than happy to help ensure you receive what you have ordered.

You have up to 24 hours after the order is placed past 3pm EST to cancel. You must notify us immediately of the cancellation. After the order has been shipped by courier, we cannot cancel the order. However, you may also contact us and we will see how we can help.

Promotional codes will be provided after you sign up for your email list.  We also offer site-wide discount codes throughout the year (keep an eye on the top banner of the website as it will be displayed here).

We offer CDs & Flashdrive options for all of our sets.  If you choose to purchase a download, you will automatically be sent a secure download link to the file that will expire in a few days.  If you have any issues with the download, you may contact us to retrieve your file again up to 14 days.